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Our experienced team of casino hosts, marketing executives and customer development professionals is here to make your MGM Grand gaming experience the best it can be. Please feel free to contact them for any of your casino questions, requests or needs. MyVegas is the MLife mobile app (iOS Android) that lets you play slots for free from your phone and earn real rewards at the casino. MyVegas provides free chips daily which you can play and earn. To earn enough points for free nights or even dinners, you’ll have to play often or at least check your account daily to earn your daily bonus.
Gamble enough in Las Vegas or other casino destinations and you’ll get a casino host. This person helps you with travel arrangements. She also offers perks like free rooms and meals.
If you have a host, take advantage of the situation. Use their services for whatever you need.
But a casino host won’t tell you everything.
1- Which Games Offer the Highest Comps
The core of a casino host’s job is to get you to gamble as much money as possible. As long as they can get you to put as much money as possible into play, the casino advantage will eventually take the correct amount of it.
Good casino hosts know which games have the highest house edge and highest hold percentage. They also know which ones have the lowest. This information is usually directly tied to the level of comps you can get.
A casino determines a player’s comp level by how much the player is expected to lose. This is determined by the expected house edge on the game being played multiplied by the total amount wagered.
Here’s an example:
A player bets $100 per hand on blackjack. He plays 500 hands. His total amount wagered is $50,000.
With an expected win rate of 2%, the casino expects to win $1,000 ($50,000 X 2%).
The more money the player is expected to lose, the better for the casino host.
2- Which Games Offer the Lowest House Edge
The casino host doesn’t want you playing the games with the lowest house edge. So they probably won’t tell you which ones have it.
It doesn’t matter which games have a low house edge if you don’t play them with the best possible strategy. But your host still wants you to lose as much as possible. They won’t steer you to better games.
3- They Don’t Have Your Best Interests in Mind
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Your casino host doesn’t have your best interests in mind. Sure, they want you to have a good time, but only because people gamble more when they’re having fun.
Your casino host wants you to gamble as much as possible during your stay. Everything they do is directly related to this goal.
4- They Don’t Like You
Not every casino host dislikes every one of their customers. But the host isn’t your friend, and she doesn’t like you. Depending on your behavior, she might not dislike you, but don’t make the mistake of thinking she likes you – no matter how she acts.
The casino host’s job is to get you to gamble as much as possible.
Thinking your casino host is your friend? Try this little test:
Call your casino host – tell her you need to come to town on business but won’t have any time to gamble at all. Ask them what they can do for you or recommend for your stay.
If you drop thousands of dollars a year, you might still get a room. The casino doesn’t want to risk losing your future play. But even this has limits.
And if they do comp your stay in this situation, expect them to encourage you to gamble.
5- They Don’t Care About Your Stories or Your Family or Your Business
Casino hosts listen to your stories and look at the pictures of your kids or pets. But they don’t really care.
Their job is to make you think they care enough to get you to start gambling.
6- Nothing in the Casino is Free
The free drinks, meals, rooms, and flights aren’t really free. They’re paid for out of your expected losses. The casino tells you all of these things are free. They want you to be grateful that they’re taking care of you.
Take the blackjack player who’s expected to lose $1,000 per 500 hands played. He comes to the casino and plays 5,000 hands four times a year. His expected loss for every trip is $10,000. He will have a winning trip every now and then. But on average the casino will have their percentages figured correctly.
The casino knows the player is going to lose an average of $10,000 every time he comes. They also know they can afford to give him thousands in “free” things and still make lots of money.
How much does a round trip flight, hotel room for a week, five buffet comps, and four or five nice meals cost?
Nowhere close to $10,000.
7- Everything You Get is Directly Tied to How Much You Play
Your casino host might hint at this if you aren’t playing enough. But they don’t like to come straight out and say you have to play a certain amount up front.
If you want more comps you probably need to play more. You’ll see exceptions to this rule, but for the most part, what you get from your casino host is directly tied to how much you gamble.
8- If You Don’t Ask You Won’t Get
Many players don’t ask their casino hosts enough questions. Your host will probably take care of your meals and room if you play enough. But you really have no idea how much more you may be able to get. If you don’t ask you’ll never know what you might get.
Want to see the Grand Canyon or the Blue Man Group? Ask if your host can help.
What about a trip to the spa for your spouse?
You don’t even have to ask for monetary value things. Sometimes information can be valuable. Your host should either have a great deal of information or be able to access it.
9 – You Can Get a Better Deal at Other Casinos
Your casino host doesn’t want you to consider another casino. She doesn’t even want you to start thinking about talking to another host.
Are you a big player?
You should shop your play as much as possible. Get as much in return for your play as you can.
10- You Can Get an Upgrade for $20
$20 is an arbitrary amount. But often you can get a room upgrade for a small amount of extra money. Has your casino host arranged for a room?
Ask her how much you would have to pay to get an upgrade.
11- When You’re Just Short of a Big Upgrade or Perk
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Unless you track your play (which you should do) and know how the casino determines the amount of your comps (almost impossible to find out), you won’t know where you are on the scale of players at the casino. The bigger the player, the more you can get, but there’s always a line separating one level of play from another.
If you’re just a few thousand short of the next level of player it would be nice to know so you could play a little more.
A smart casino host may let you know when you’re close, but most of them won’t. If they do tell you, make sure you know exactly how much more you need to play and what you will get in return. You don’t want to lose twice what it would cost you to buy the same perks.
12- When You’ve Had Too Much to Drink
Why do you think casinos offer free drinks to players?
The more you drink, the more you gamble.
Because your casino host wants you to play as much as possible, she’s more likely to order you another drink than tell you it’s time to stop.
13- Where to Find a New Casino Host
The casino host business is competitive. Hosts protect their clients fiercely. If you start thinking about finding another host, don’t tell your current host.
Conclusion
Playing enough to have a casino host and getting perks from the casino feels great. But you still need to make sure you’re watching out for your best interests.
The casino host wants you to play as much as possible. Everything she does is done with this ultimate goal in mind. Remember this. You should be able to take advantage of their services and have a good time along the way.
Also, what is the best manner to hosts to your advantage? Keep asking until they eventually say no? Ask for everything you want before your trip begins?
Any advice from more experienced players will be greatly appreciated.
Over the years I have learned that it is not appropriate to tip floor personnel in the pit. I have recently started to get attention from hosts at the small casinos I play in Vegas. If a host provides you with room and dinner or a show or other fairly nominal comps/perks, what is an appropriate tip? Is it appropriate to tip them when you arrive, when you leave, when they give you tickets?
Also, what is the best manner to hosts to your advantage? Keep asking until they eventually say no? Ask for everything you want before your trip begins?
Any advice from more experienced players will be greatly appreciated.
You can usually get a good feel for what you can get. Their wording is key. 'Anything you want let me know' vs 'I can take care of SOME stuff for you.' If the use word like I might, or ill see what I can do, come see me before you check out. Are not so great
they can also reissue free play, hold offers that you didn't make it for and give it to you later, read back your player account to you, put you in free rooms when you're not technically on property, let you know about gossip/personnel changes, edit your player account, charge off way more than they should, get you prescription drugs/narcotics/women, get you unbanned from the casino, give you non-public information about drawings, explain the marketing system to you, and many more things. those things might be worth a hundred or two to a few thousand.
either way, if you're a nice guy, and you don't yell at them when things don't go your way or they have to say no, then i think you'll be in the top 5% of all their customers. remember, if you want something on either list, you should always ask. the worst they can say is no.
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Don't feel obligated to tip for things you're entitled to anyway.
p.s. I was thinking of making an 'Ask the Wizard' question out of this, but then found I already did in my Sep. 1, 2007 column.
I've said this before, but tipping casino hosts is supposed to not be allowed, but routinely happens. It isn't expected, because hosts are already compensated for your play by the casino. However, in my opinion, and that of many, tipping hosts is well worth it if you're asking for things beyond your level play. I think it is only worthwhile for high-end players, who get over $10,000 in comps per year. A tip to the host can help you get into tournaments and other events that you might be marginally qualified for. You don't need to tip a lot. Personally, I like to make a $110 sports bet on the host's favorite team and hand him the ticket, emphasizing it will pay $210 if it wins. I think tipping cash to a host looks tacky and seems like more of an abuse of the rules. Any tip should be put in an envelope, in the interests of discretion.
Don't feel obligated to tip for things you're entitled to anyway.
Mike, I don't mean to judge you or anyone. But isn't tipping someone, with the understanding or even hopes of receiving something back that you are not entitled to or would not otherwise receive, nothing more than a veiled form of bribery? The fact that such activities are commonplace and accepted by society, does not push it across the line from wrong to right in my book.
it really depends what kind of player you are. if you're a recreational gambler, you might get slightly increased comps, they may squeeze you into some invite only stuff that your play doesn't quite qualify for, take off an extra 10% of your loss off your room charges making your comp balance negative, etc. for that stuff, $50 is probably appropriate.
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Did I miss something? DON'T TIP FOR THIS AT ALL. That's what a host should be doing that's why they are a host.Mike, I don't mean to judge you or anyone. But isn't tipping someone, with the understanding or even hopes of receiving something back that you are not entitled to or would not otherwise receive, nothing more than a veiled form of bribery? The fact that such activities are commonplace and accepted by society, does not push it across the line from wrong to right in my book.
Yes it is a form of bribery. However, it's allowed up to a point. The casinos allow it, they know its going on. They make it against the official policy just to cover their ass in case it goes to far.Don't forget hosts cant give out unlimited comps, they have a comp budget to work with. If it's to far out of whack they will eventually lose their job.
Yes it is a form of bribery. However, it's allowed up to a point. The casinos allow it, they know its going on. They make it against the official policy just to cover their ass in case it goes to far.
Don't forget hosts cant give out unlimited comps, they have a comp budget to work with. If it's to far out of whack they will eventually lose their job.
The casino's allow it, so it must be ok? The casino's allow, encourage, push players to be over intoxicated and lose money that they can't afford. The casinos allow, implement a policy of enticement for working people to cash their paycheck and spend it at the casino, before they ever get home to pay the rent and buy food.
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I don't allow the casino's to make the decision of what is right or wrong for me.
The casino's allow it, so it must be ok? The casino's allow, encourage, push players to be over intoxicated and lose money that they can't afford. The casinos allow, implement a policy of enticement for working people to cash their paycheck and spend it at the casino, before they ever get home to pay the rent and buy food.
I don't allow the casino's to make the decision of what is right or wrong for me.